Shipping Policy

At CATANOX, we work hard to make sure your order arrives safely and as quickly as possible.

Processing

Orders are usually processed within 1–3 business days. Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking details.

Delivery Times

Estimated delivery times are:

• The Netherlands: 3–7 business days
• Europe: 5–10 business days
• International: 7–15 business days

Please note that shipping times are estimates and may vary due to carrier delays or customs.

Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping on qualifying orders, as shown on our store.

Tracking

All shipped orders include tracking where available. Please allow up to 48 hours for tracking updates to appear.

International Orders

International shipments may be subject to customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the customer.

Delivery Issues

CATANOX is not responsible for delays caused by carriers, customs, weather, or incorrect shipping information entered at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us at Support@catanox.com with your order number and any relevant photos so we can help.

Contact

For any shipping-related questions, contact us at:
Support@catanox.com

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